Hotel Guest service representatives for Night and Afternoon Job at Uniontown Star Hospitality LLC, Uniontown, PA

  • Uniontown Star Hospitality LLC
  • Uniontown, PA

Job Description

Job Description

Job Description

Qualifications

    • Overnight Shift (Required)

    • Night Shift (Required)

    • High school or equivalent (Preferred)

    • Customer Service: 1 year (Preferred)

Full Job Description

The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:

  • Balancing the accounts from day shift
  • Managing front desk activity and handling guest check-ins and check-outs
  • Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
  • Handling customer requests and complaints and directing other employees or departments accordingly
  • Creating invoices, bills and checks for vendors, employees and contractors
  • Managing and updating all official documentation pertaining to the role
  • Ensuring that all end-of-day activities have been successfully executed by employees in all departments
  • Answering calls and queries related to potential booking

Night Auditors must be able to work independently with minimal supervision, and they should be able to coordinate and manage all types of people. Other skills and qualifications include:

  • Strong customer service skills
  • Knowledge of safety and security procedures
  • Advanced math and bookkeeping skills
  • Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
  • Attention to detail and organizational skills
  • Time management and multitasking skills
  • Excellent verbal and written communication skills
  • Ability to solve problems and diffuse tense situations

COVID-19 considerations:
All guests and staff are required to wear the appropriate face masks; sanitizing and disinfecting of public spaces, regularly.

Hours: Night sift hours 11pm-7Am
Afternoon sift - 3pm-11pm

Location--Holiday Inn Express

305 Mary Higginson Lane, Uniontown, PA 15401

Job Tags

For contractors, Day shift

Similar Jobs

Capstone Precision Group

Ammo Loading Machine Operator - 1st Shift Job at Capstone Precision Group

 ...whether in a combat scenario, on a hunt, or at the target range. Capstone Precision Group is seeking a full-time Ammo Loading Machine Operator to be based in our Mesa, AZ facility. JOB SUMMARY The Operator position will be responsible for maintaining the... 

CrowdStrike

Sr. Analyst, Marketing & Growth Analytics (Sunnyvale, CA; US Remote) Job at CrowdStrike

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasnt changed were here to stop breaches, and weve redefined modern security with the worlds most advanced AI-... 

One Hour Heating and Air Conditioning

HVAC Service Manager Job at One Hour Heating and Air Conditioning

 ...performance; local market data for Justin, TX supports strong earning potential for experienced HVAC technicians. We are looking for a dependable, skilled HVAC Technician\Service Manager, to join our growing team in Justin, TX. The ideal candidate takes pride in quality... 

AMN Healthcare

Neonatology Faculty Physician Job at AMN Healthcare

 ...Job Description & Requirements Neonatology Faculty Physician StartDate: ASAP Pay Rate: $320000.00 - $340000.00 Join a thriving neonatology program with a 56-bed Level III NICU, 10 faculty members, 18 NNPs, and 20% growth over the last 18 months. Southern Illinois... 

Executive Office for U.S. Attorneys and the Office of the U....

Assistant U.S. Attorney (Civil) Job at Executive Office for U.S. Attorneys and the Office of the U....

 ...must possess a J.D. Degree, be an active member of the bar (any U.S. jurisdiction). United States citizenship is required.Preferred...  ...upon the closing date of this announcement.#J-18808-Ljbffr Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys