Job Description

Job Description

Job Description

Position Summary:

This position greets, smiles, and makes the residents, family members, staff, and visitors feel welcome. This position also answer telephones and distribute visitor passes, following all current policies and procedures to ensure safety for residents, family members, and staff; ensures all customer needs are being met offering assistance when necessary or requested.

Requirements:

• An inspiring, positive, get it done attitude
• Ability to problem solve, improvise and implement in high pressure or time sensitive situations
• Passionate about individualizing and ensuring a positive, meaningful experience
• Compassionate, sensitive and supportive of the emotional, spiritual, physical and health care needs of residents.
• Have a desire to build and develop relationships that enhance each individual's health care experience beyond the health care environment.
• Impeccable communication and interpersonal skills.
• Able to collaborate and work with a team of health care providers.

Qualifications:

• High school graduate or equivalent.
• Six months to one year experience as receptionist preferred.
• Able to maintain confidentiality.

EOE

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